Your Privacy is Important to Us

We at www.mptdigital.com ("MPT Digital") take your right to privacy very seriously. Our Privacy Policy describes the type of personal identifiable information we collect from consumers resident in Canada both on www.mptdigital.com and offline, and what we do with that information.

What personal information does MPT Digital collect?

We ask you to provide certain personal information to create an account on our web site, to receive literature, to purchase a product,  to participate in surveys or contests, or when you contact us with questions, comments or a request for service.

You may choose not to provide us with the information we request, but doing so may limit our ability to provide you with the product, service or feature you have requested.

The personal information we collect depends on the nature of your communication or request.

To create an account, you will be required to provide your name, e-mail address, mailing address, a password, telephone number, postal code and province.

To log in to an existing account, you will be required to provide your e-mail address and password.

To register to receive our newsletter, you will be required to provide your name and e-mail address.

MPT Digital does not retain any credit card information. Once a purchase has been processed and completed, credit card information is destroyed.

To contact us with questions, comments or a request for a refund, you will be required to provide your name, e-mail address, phone number and details regarding the subject matter of your order, communication or request.

You may also choose to provide us with additional, optional information such as your date of birth, marital status, household, socio-economic, demographic and preferences information, and additional product purchase information.

If you are 16 or younger, be sure to ask your parents or guardian for permission before sending any personal information.

In addition, we also collect non-identifiable, aggregate statistical and demographic information about the use of our web site, including times of access, browser types, Internet addresses of referring pages, and pages visited most often. When you visit the mptdigital.com website, we also recognize your domain name (e.g. microsoft.com or ibm.com), but not your e-mail address.

For more information about our use of "cookies", please see the section below entitled "Cookies".

How does MPT Digital use the personal information it collects?

MPT Digital uses the personal information it collects to respond to your request for a product or service, to improve its products, services, and our web site and to provide you with a customized, individual experience and personalized service.

In the case of refunds or customer service related communications, we may maintain a record of such communications in the event you contact us again. We may use your personal information to administer product replacements, monetary refunds, product exchanges or to contact you in the case of product recalls or notices.

We may also use your personal information for our own marketing purposes such as occasional e-mail updates and mailings with information about new products or promotions.

If you do not want to receive such e-mails or mailings from MPT Digital, you may opt out when you register or otherwise provide personal information. You may also remove your name from our mailing list by notifying us through our contact page.

MPT Digital will not sell your personal information to any third party

MPT Digital will not reveal or share your personal information with any third party, except in connection with processing your online order (see below) and except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where disclosure of such information is permitted or required by law. We may disclose demographic information in aggregate form to third parties.

Your consent

We will only collect, use and disclose your personal information with your consent, which may be express or implied, depending on the circumstances. Your consent may be implied, such as for required information in connection with product registration, administration of a contest, a request to receive literature or to provide you with product and service information. Your consent also may be implied when you respond to a customer satisfaction survey. We will use your responses to assist in evaluating our products and services in order to improve them.

You may opt out of our use of your information for marketing purposes or our collection and use of additional information, including product preferences and socio-economic information. If we intend to use your information for purposes other than those that we have identified when we collect it, we will seek your consent.

When you visit this web site or provide personal information to us by any means, you signify your consent to our collection, use and disclosure of your information in accordance with this Privacy Policy.

You may notify us that you do not wish us to use any of the information that you have provided for any optional purposes by so indicating when you provide the information or by notifying us using our contact page. You may decline to provide us with any optional information in any form submitted in connection with any of our programs.

MPT Digital online store

Placing an order at the MPT Digital online store, www.mptdigital.com, is fast, easy and safe. We are committed to protecting your privacy and the security of your personal information. The personal information you submit with an order is treated as confidential information and will not be distributed, traded, sold, or rented to anyone.

What information do we collect and how is your information used?

Shopping: We collect IP addresses for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the referring URL, your IP address, which browser you used to come to the site, the country, province, the pages of our site that you viewed during your visit and any search terms entered on our site.

Ordering: When you order from the online store, we will ask for and collect personally identifiable information from you. If you order one of our products, the online store will collect and maintain your name, e-mail address (user id), mailing address, shipping address, telephone number, product selections, order number, referring URL, IP address, and a password.

Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contains. The information you submit will only be used to process your order and to provide a more effective and personalized shopping experience. We may occasionally contact you about special offers, new products, and important functionality changes with our site and new services that may benefit you.

Customer Traffic Patterns: We track customers traffic patterns throughout their online sessions, including which pages a customer views while using the site. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers and software and to administer our site.

We may share aggregated statistics about pages viewed on our site and sales and other shopping information with third parties.

Cookies

Like many other commercial sites, we utilize a standard internet technology called a "cookie" file. To shop at the MPT Digital online store you need to have all cookies enabled. Cookies are tiny text files stored on your computer in your browser's cache folder (if your web browser security settings permit) when you visit certain web pages and log in or out of a website.

Cookies were designed to help a web server recognize a user's browser as a previous visitor and to save and remember preferences that may have been set while the user was visiting the site. A cookie cannot be read by any web server other than the one that set the cookie. Cookies can securely store a customer's website username and password, identify which parts of a site have been visited or keep track of selections, such as those selected in our "shopping cart."

A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your e-mail address. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain site security.

You may turn off the cookie function by adjusting your web browser preferences. However, if you do this you may not be able to use all portions of our web site, particularly pages requiring registration.

How to enable cookies

Microsoft Internet Explorer 5.0/6.0

1. Select Tools -> Internet Options and click on the "Security" tab.
2. The default selection, "Medium", supports cookies, but you can click on the "Custom Level" button to check. Scroll down until you see the word "Cookies" and verify that the radio button next to "Enable" is selected in both options.

All other browsers please consult your documentation or online help files.

 

How to contact us

If you have any questions, comments or concerns regarding our Privacy Policy, or if you wish to review, update or correct your information or change any consent you previously provided to us, you may contact our office by e-mail, by telephone or snail mail at:

Privacy Policy Changes

MPT Digital reserves the right to update this Privacy Policy at any time by posting a notice on this site. This Privacy Policy was last updated on 11/11/2008.